Private demo · prepared for Kestrel Air & Plumbing by Nine42 Solutions · not the firm's live site

Northern Virginia

Answering right now ·

Emergencies answered. Tune-ups on the calendar. Nobody on hold.

Kestrel Air & Plumbing serves Northern Virginia. Call, text, or message any hour — we pick up when others don't.

Under 60s
median first response
24/7/365
calls & messages answered
Zero
leads lost to voicemail

Services

Emergency Plumbing

Burst pipes, major leaks, sewer backups — dispatched around the clock.

AC Repair & Replacement

Diagnosis and repair when the cooling quits, replacement when it should.

Furnace & Heating

Repairs, safety checks, and replacements before the cold snap wins.

Water Heaters

Repair or same-week replacement, tank and tankless.

Drain & Sewer

Clogs cleared, lines scoped, problems found before they flood.

Seasonal Tune-Up Plans

Twice-a-year HVAC checkups, scheduled automatically — members skip the line.

Our team

  • Ray Delgado

    Owner & Master Plumber

  • Sam Okafor

    Service Manager

Behind the glass

The site is the front door.
This is the back office.

Every call, text, and chat above lands here — qualified, logged, and booked while your team sleeps. Try it live.

Watch a save happen

Call · Wednesday 10:07 PMready

Press play — this is the wednesday 10:07 pm contact that goes to voicemail today.

Outcome

Plumbing — burst supply line

Hot transfer

$1,400

est. value — illustrative

Straight to a human

  • Gas smell or sparking — after telling the caller to leave and call 911 or the utility
  • Active water leaks, burst pipes, or flooding
  • No heat below freezing or no AC above 95°F
  • Carbon monoxide alarm going off

Same-day callback

  • No hot water
  • AC or furnace not keeping up
  • Repairs affecting daily use

Warm referral out

  • New-construction bids → Harlan Mechanical Contractors

You author these rules in plain English — the AI enforces them at 2 AM. It never judges the merit of a matter, and urgency always escalates.

Live view ·

Use the chat above — you'll appear here

after-hours leads captured this month
0
est. job value recovered
$0
median first response (seconds)
0
visits booked
0

Lanes

Hot transfer · 3Same-day callback · 2Booked · 1Nurture · 0Referred out · 0

Only 3 interrupted a human

Every contact, routed by your rules · click any row for the transcript · sample data
LeadMatterWhenViaLaneEst. value
D. OkaforSeasonal Tune-Up PlansSat 9:42 PMTextBooked$200
R. DelgadoDrain & SewerSun 7:15 AMCallHot transfer$400
K. NovakSeasonal Tune-Up PlansTue 11:03 PMWeb chatSame-day callback$200
R. DelgadoDrain & SewerFri 8:56 PMCallHot transfer$400
J. RiveraAC Repair & ReplacementSun 4:31 PMWeb chatHot transfer$400
R. DelgadoAC Repair & ReplacementWed 10:22 PMWeb chatSame-day callback$400

Activity

  • Waiting on the next capture…
Captured jobs · last 8 weeks · sample data

Your numbers, not ours

Walking past your voicemail / yr

$0

6/wk × 52 × 60% captured × avg value · illustrative

Want this running on your number?

Nine42 Solutions builds and operates this system end to end — site, intake AI, scheduling, and the live reporting you just clicked through. Setup in days, not months.